This Know Your Customer (KYC) and Anti–Money Laundering (AML) Policy describes the procedures used by Lucky Luxe, operated by Skyline Bridge Holdings Corp, to verify customer identity, prevent fraud, and protect the integrity of promotional gameplay.
Business Address:
Skyline Bridge Holdings Corp
254 Chapman Rd Ste 208 #21241 Newark, DE 19702
United States
Website: www.luckyluxe.com
1. Purpose
Lucky Luxe maintains KYC and AML procedures to:
- •Prevent fraud, identity theft, and financial crime
- •Detect and prevent money laundering and abuse of promotional systems
- •Meet payment processor and financial partner requirements
- •Maintain a safe and fair platform for all players
2. Scope
This policy applies to:
- •All registered players
- •All redemptions and withdrawals
- •All promotional credits and sweepstakes entries
- •Payment transactions and account activity
3. When Verification Is Required
Verification may be required:
- •Before prize redemption
- •When cumulative redemptions exceed risk thresholds
- •When unusual or high–risk behavior is detected
- •When payment processors or compliance partners require additional verification
- •At random for fraud–prevention purposes
Lucky Luxe reserves the right to request verification at any time.
4. Identity Verification Requirements
Players may be required to provide:
- •Government-issued photo ID
- •Proof of residential address
- •Selfie or live identity check
- •Payment method ownership confirmation
Documents must be valid, clear, and unaltered.
5. Risk-Based Review
Accounts may be subject to enhanced due diligence if:
- •High redemption volume is detected
- •Multiple payment methods are used
- •IP address or location inconsistencies are observed
- •Accounts show patterns consistent with promotion abuse
Enhanced verification may include additional documentation.
6. Transaction Monitoring
Lucky Luxe monitors:
- •Redemption patterns
- •Account activity frequency
- •Payment behavior
- •Suspicious activity indicators
Accounts may be temporarily restricted while reviews are conducted.
7. Sanctions and Fraud Screening
Lucky Luxe reserves the right to screen accounts against:
- •Fraud databases
- •Chargeback and payment risk databases
- •Sanctions and restricted-party lists where applicable
Accounts failing screening may be suspended or terminated.
8. Redemption Holds and Review Period
Prize redemptions may be held for up to 24 hours for identity checks, payment verification, or fraud review.
9. Failure to Complete Verification
If verification is not completed:
- •Redemptions may be canceled
- •Accounts may be restricted or closed
- •Promotional credits may be forfeited where permitted by law
10. Data Security and Privacy
All verification documents are stored securely and used solely for compliance, fraud prevention, and payment processing requirements. Information is not sold or shared except where required by law or payment providers.
11. Age Requirement
All players must be at least 18 years of age.
12. Tax Reporting
Lucky Luxe may issue IRS Form 1099 or equivalent reporting where required by law. Players are responsible for consulting a tax professional regarding tax obligations.
13. Reporting Suspicious Activity
Lucky Luxe reserves the right to:
- •Report suspected fraud or financial crime to payment processors or authorities
- •Suspend accounts during investigations
- •Withhold redemptions pending review
14. Policy Updates
Lucky Luxe reserves the right to update this policy at any time. Continued use of the platform constitutes acceptance of updates.
15. Contact
For questions regarding verification or compliance: skylinebridgeholdings@gmail.com