(website/address) plus alignment with your Sweepstakes Rules for age and redemption terms. These Terms and Conditions form a binding legal agreement between you and Skyline Bridge Holdings Corp (“we, ” “us, ” or “our”) and apply to your use of any of our games or the Lucky Luxe platform (the “Platform”) on any device, including web, mobile, tablet, or any other electronic medium.
Website: www.luckyluxe.com Business Address:
254 Chapman Rd Ste 208 #21241 Newark, DE 19702
PLEASE NOTE: THESE TERMS INCLUDE A MANDATORY ARBITRATION CLAUSE THAT WAIVES YOUR RIGHT TO PARTICIPATE IN ANY CLASS, GROUP, OR REPRESENTATIVE ACTION AND REQUIRES YOU TO RESOLVE PAST, PRESENT, AND FUTURE DISPUTES WITH US THROUGH INDIVIDUAL ARBITRATION, UNLESS YOU OPT OUT WITHIN A SPECIFIED TIME. SEE CLAUSE 24 FOR FULL DETAILS. You must carefully read and agree to these Terms and Conditions before checking the box for acceptance during account registration. By checking the acceptance box, creating a Customer Account, or accessing any part of the Lucky Luxe Platform or games, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions, along with our:
If you do not agree with any part of these Terms, or any associated policies, you are not permitted to register an account, access the Platform, or participate in any game.
The Lucky Luxe Platform does not offer real money gambling. No actual money is required to play. All gameplay is for entertainment and promotional purposes only.
Participation in Lucky Luxe sweepstakes promotions is available only to legal residents of the United States (excluding the states of Arizona, Connecticut, Delaware, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia, as well as the District of Columbia). You are responsible for ensuring that your participation is lawful within your jurisdiction. See Clause 1.1 of the
To redeem prizes, select the “Redeem” button within your Lucky Luxe account. If redeeming for gift cards, your prize will be sent to the email address associated with your Customer Account. If that email is not accessible, you may provide an alternate verified address. If redeeming for cash, the payment will be issued to the original payment method used for purchasing Gold Coins. If this is not technically possible, funds will be delivered to your designated bank account via electronic payment. All redemptions are subject to identity verification and compliance with our Redemption Policy and applicable laws.
Collective Arbitration means any claim brought as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding. Content means all text, graphics, user interfaces, visual interfaces, photographs, logos, trademarks, sounds, music, artwork, computer code, and other materials used, displayed, or made available on the Platform or in the Games. Content includes Gold Coins and Sweeps Coins. Customer Account means an account registered and held by a Player through the Platform. Excluded Territory means the U.S. states of Arizona, Connecticut, Delaware, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maine, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Tennessee, Washington, and West Virginia, the District of Columbia, any U.S. territories or possessions, and any other jurisdiction where participation in the Platform or sweepstakes is deemed illegal or restricted by local laws. Fraudulent Conduct means any of the behaviors or actions described in Clause 11.1, including but not limited to cheating, hacking, or abuse of the Platform. Game means any of the games available on the Platform under either Standard Play or Promotional Play. We reserve the right to add, remove, or restrict access to any Game at any time and for any reason, including jurisdictional compliance. Gold Coin means the virtual social gameplay token used to play Standard Play Games. Gold Coins have no monetary value and may not, under any circumstance, be redeemed for cash or prizes. Inactive Account means a Customer Account that has not recorded a login or logout action for a continuous period of twelve (12) months. Live Chat means the real-time communication tool provided on the Platform to enable interaction between you and our Player Support Team. Merchandise means any physical goods provided to you by Skyline Bridge Holdings Corp as a prize, reward, or bonus through a game, tournament, or promotional campaign. Participate means engaging in any way with the Platform or Games, including playing, purchasing Gold Coins, or entering sweepstakes. Payment Administration Agent means any affiliated entity, third-party provider, or designated payment processor appointed by Skyline Bridge Holdings Corp to handle financial transactions, redemptions, or billing support on our behalf. Payment Medium means any payment method you use to purchase Gold Coins, including debit/credit cards, bank accounts, payment apps, or online wallets. Platform means the services operated by Skyline Bridge Holdings Corp, including all games, features, software, tools, promotions, and content provided through any of our websites (e.g., www.luckyluxe.com), mobile applications, or subdomains under the Lucky Luxe brand. Player or you means any individual who Participates, whether or not they are a Registered Customer. Player Support Team refers to the support personnel appointed by Skyline Bridge Holdings Corp to handle customer service inquiries, technical issues, and disputes. Prizes means any reward, either monetary or non-monetary, that may be obtained through the redemption of Sweeps Coins in Promotional Play, subject to the Sweeps Rules. Promotional Play means playing any Game on the Platform using Sweeps Coins, which are provided via promotional methods or through a free alternative method of entry. Registered Customer means any Player who has successfully created a Customer Account on the Platform, regardless of current activity status. Standard Play means playing any Game on the Platform using Gold Coins. Gold Coins may be received for free or purchased. Standard Play does not offer or award prizes and is solely for entertainment purposes. Sweeps Coins means promotional sweepstakes entries subject to the Sweeps Rules. Sweeps Coins are not for sale and may only be acquired via promotional offers, Gold Coin purchases (as bonuses), or through our alternative method of entry. Sweeps Coins may be used to enter Promotional Play Games for the chance to win Prizes. Sweeps Rules means the Sweepstakes Rules available and posted on the Platform, which govern the use and redemption of Sweeps Coins. Terms and Conditions means these Terms and Conditions, including all updates, policies, and documents referenced within, as amended from time to time. Third-Party Website means any external site not owned or operated by Skyline Bridge Holdings Corp, even if it is linked from our Platform. Skyline Bridge Holdings Corp means the legal entity incorporated and registered in the State of Delaware, USA, with a business address at Skyline Bridge Holdings Corp, 254 Chapman Rd, Ste 208 #21241, Newark, DE 19702, United States. All references to “we, ” “us, ” or “our” within these Terms shall refer to Skyline Bridge Holdings Corp and its authorized representatives and affiliates.
2.1 The online social game known as Lucky Luxe is owned and operated by Skyline Bridge Holdings Corp, a company registered in the State of Delaware with its principal address at Skyline Bridge Holdings Corp, 254 Chapman Rd, Ste 208 #21241, Newark, DE 19702, United States. All payments and financial transactions, including the purchase of Gold Coins and the redemption of eligible Prizes, are processed either directly by Skyline Bridge Holdings Corp or through designated Payment Administration Agents appointed by us. Lucky Luxe offers sweepstakes promotions through the use of Sweeps Coins under a promotional play model. These sweepstakes promotions are conducted in accordance with the Sweeps Rules and applicable U.S. federal and state promotional laws. At this time, Skyline Bridge Holdings Corp does not operate under a gaming license and does not offer any real money gambling activities. 2.2 Funds equivalent to the aggregate value of unredeemed Prizes voluntarily left in Customer Accounts by Registered Customers are held in accounts that are maintained separately from the company’s operating accounts. While this separation is designed to enhance the integrity and protection of such funds, you acknowledge and accept that in the event of insolvency, bankruptcy, or financial restructuring, there is no absolute guarantee that unredeemed Prizes will be paid out in full. All Prizes are subject to the Terms and Conditions, applicable laws, and verification requirements.
3.1 By using the Lucky Luxe Platform, you represent, warrant, and agree that: (a) You are at least 18 years of age, or the higher minimum legal age required in your jurisdiction, and you are legally permitted under the laws applicable to your place of residence to participate in the games and promotions offered on the Platform. (b) You do not access or use the Platform from any Excluded Territory, as follows: i. For Standard Play, you do not reside in or access the Platform from the states of Washington, Michigan, Montana, Connecticut, Nevada, Delaware, or any other Excluded Territory. ii. For Promotional Play, you do not reside in or access the Platform from the states listed above, or the states of Idaho or New York. (c) You participate in the Games strictly in your personal capacity, for entertainment and recreational purposes only. (d) You participate on your own behalf, and not on behalf of any other person. (e) All information provided to Skyline Bridge Holdings Corp during your use of the Platform is true, accurate, and complete, and you agree to promptly update any changes to this information. (f) Any funds used to purchase Gold Coins are legally obtained and do not originate from illegal activity or unauthorized sources. (g) You will not use a business or corporate account to purchase Gold Coins—only personal accounts held in your own name. (h) You will not engage in any form of fraud, collusion, game manipulation, or use of automated tools (e.g., bots or scripts) to gain unfair advantage in any Game. Skyline Bridge Holdings Corp reserves the right to invalidate gameplay and account access if such behavior is detected. (i) When purchasing Gold Coins, you will only use valid payment methods that belong to you and are lawfully authorized for your use. (j) You agree not to sell, trade, or exchange for value any Merchandise or promotional items received from Lucky Luxe. 3.2 Any Gold Coin purchases made from within the states of Washington, Michigan, Montana, Connecticut, Nevada, or Delaware will be voided and refunded, minus an administrative fee of up to 10% of the total purchase amount. Additional charges from your bank or payment processor may also apply. 3.3 It is solely your responsibility to ensure that your participation in the Platform and its games is legal in your jurisdiction. Any attempt to circumvent these restrictions—including the use of VPNs, proxies, falsified personal details, or third-party participation on behalf of individuals located in Excluded Territories—constitutes a breach of these Terms and may be considered fraud. Engaging in Promotional Play from any territory not listed as a Permitted Territory under our Sweeps Rules is also a violation and may result in account termination, loss of prizes, or legal consequences. 3.4 Ineligible Participants Employees, contractors, and affiliates of Skyline Bridge Holdings Corp, including but not limited to those involved in the design, development, marketing, or administration of Lucky Luxe, as well as their immediate family members (spouses, parents, siblings, or children by birth, marriage, or adoption) and any individuals who reside in the same household (at least 3 months per year), are not eligible to participate in any sweepstakes promotions or prize redemptions.
4.1 Subject to your acceptance of, and continued compliance with, these Terms and Conditions, Skyline Bridge Holdings Corp grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use the Lucky Luxe Platform and its Content through a supported web browser or compatible mobile device. This license is granted solely for your personal, non-commercial entertainment purposes. 4.2 These Terms and Conditions do not grant you any ownership, proprietary interest, or title in the Platform, Games, or Content. All rights, title, and interest in and to the Platform and Content remain the exclusive property of Skyline Bridge Holdings Corp. 4.3 You acknowledge and agree that your right to use the Platform and its Games is conditioned upon your full compliancewith these Terms and Conditions. If you breach or do not accept these Terms, your license to access the Platform (including all Games and Content) may be immediately suspended or terminatedwithout notice. 4.4 If access to the Platform or any Game is considered illegal under the laws of the jurisdiction where you reside or are located, you will not be granted a license, and you must not access or attempt to access the Platform or the relevant Game. It is solely your responsibility to ensure that your access and use of the Platform is lawful.
5.1. You may only create and maintain one (1) Customer Account on the Lucky Luxe Platform. This includes both active and inactive accounts. If it is determined that you have attempted to register or access multiple Customer Accounts, we may suspend or permanently close all associated accounts, and any related consequences under clause 21.3 will apply. 5.2. If you discover that you have more than one Customer Account, you must notify us immediately. Do not create a new account to update your email address, name, or other personal information. Instead, contact Customer Support atskylinebridgeholdings@gmail.com for assistance.
5.3. You are responsible for keeping your registration and account information accurate and up to date at all times. If your contact details (email, address, phone number, etc.) change, please email skylinebridgeholdings@gmail.com to request an update. The name on your account must exactly match the name on your government-issued ID.
5.4. During account registration, you will be asked to create a secure password—unless you register via Facebook®, in which case your Facebook® login credentials will apply. 5.5. You are solely responsible for protecting your Customer Account login credentials and any associated Payment Mediums. This includes responsibility for all activity on your account, authorized or not, even if a minor accesses it (which is strictly prohibited). 5.6. You must not share your account, password, or access credentials with anyone. Any action that compromises the security of your account is a breach of these Terms. 5.7. If you believe your account has been compromised—due to loss, unauthorized use, or disclosure of your login information—you must contact Customer Support immediately. 5.8. You are fully responsible for maintaining the confidentiality of your password and for all actions and purchasesmade through your account. 5.9. You accept responsibility for anything that happens through your Customer Account. If someone else uses your account in a way that violates our Terms or breaks the law, your account may be terminated. 5.10. We are not liable for any unauthorized use or abuse of your Customer Account caused by your disclosure—intentional or unintentional—of your login credentials.
5.11. You are not allowed to transfer Gold Coins or Sweeps Coins between Customer Accounts, nor may you sell, buy, or trade Customer Accounts. Attempting to do so may result in immediate account closure and forfeiture of all virtual items and prizes.
5.12. We reserve the right to close any Customer Account that has been inactive (no login activity) for a continuous period of 12 months or more.
skylinebridgeholdings@gmail.com with your request. Closing your account will result in the loss of all access and forfeiture of any unredeemed Gold Coins, Sweeps Coins, or Prizes. 5.14. If your reason for closing the account is related to concerns about responsible gameplay, please state this in your closure request. Additional information is available in our Responsible Social Gameplay Policy. 5.15. You may request to reopen a closed account by contacting Customer Support. Requests will be reviewed by our Support and Compliance teams in accordance with our player protection guidelines. Right to Refuse, Suspend, or Close Accounts 5.16. We reserve the right to limit, suspend, deny, or terminate any Customer Account at our sole discretion. If an account is closed under clause 21.1, the terms outlined in clause 21 will apply. If we terminate your account for other reasons, we will make reasonable efforts to allow you to redeem any eligible Prizes. However, your license to access or use Gold Coins, Sweeps Coins, or the Platform will be revoked.
Each Game on the Lucky Luxe Platform may include its own set of specific rules and gameplay terms, which are available for review on the Platform. It is solely your responsibility to read, understand, and agree to the applicable rules before participating in any Game. By participating, you agree to abide by these Game-specific rules in full.
The Payment Method you use to purchase Gold Coins must be legally and beneficially owned by you and registered under your name. If we find that the name on your Customer Account and your Payment Method do not match, your account may be immediately suspended. To resolve this, please contact Customer Support at skylinebridgeholdings@gmail.com for verification instructions.
We may request documents or additional information to verify your ownership of the Payment Method used. We reserve the right to approve, restrict, or deny the use of specific Payment Methods at our sole discretion.
By accepting these Terms and Conditions, you authorize Skyline Bridge Holdings Corp and its authorized payment facilitators to store your payment details(e.g., card number or token) in accordance with industry standards and payment processing regulations, to streamline future purchases.
Payments for Gold Coins begin processing immediately once you click the “Make Payment” button or its equivalent on the Platform.
All Gold Coin purchases are final and are non-refundable, non-transferable, and non-exchangeable. Billing disputes must be reported within 30 days of purchase. Beyond that, you waive the right to dispute the transaction. You agree to reimburse Skyline Bridge Holdings Corp for all costs and liabilities incurred from chargebacks or payment reversals linked to your account, including legal fees or penalties.
You may only participate in Games if your Customer Account holds a sufficient balance of Gold Coins or Sweeps Coins, as required by the Game. No credit or loans will be issued for participation.
At our discretion, we may apply minimum or maximum purchase limits for Gold Coins, which will be displayed on the Platform.
Once a Gold Coin purchase is initiated, funds will be drawn from your Payment Method as soon as possible.
Purchasing Gold Coins grants you a license to participate in Standard Play Games. withdrawn. Gold Coins do not represent actual currency, are non-redeemable, and cannot be
Once Gold Coins or Sweeps Coins are submitted and accepted for Game play, that transaction is final and the respective coins are instantly deducted from your balance.
If any of your purchases are returned, reversed, or charged back, your account will be suspended and the unpaid balance will be considered a debt to us. Until the balance is paid in full, any Prizes or Sweeps Coins earned will be void, and no redemption will be allowed.
(a) Unless otherwise specified, each Sweeps Coin awarded must be played at least once in a Promotional Play Game before being eligible for redemption. (b) At our discretion, we may require Sweeps Coins to be played up to 20 times before they become eligible for redemption.
We reserve the right to void Game participation, in whole or in part, if there is a clear error, misprint, technical malfunction, or mistake in the Game settings (including pay tables, win odds, or bet limits).
In the case of a dispute between the Game result shown on your device and the result stored on the Lucky Luxe server, the server result will be deemed final and official.
All promotions offered by Lucky Luxe — including Promotional Play Games, contests, giveaways, special offers, and bonus rewards — are subject to these Terms and Conditions, the Sweeps Rules, and any additional promotional terms provided at the time of the promotion. Participation in any promotion constitutes acceptance of all applicable terms.
If there is any conflict between these general Terms and Conditions and the terms specific to a promotion, the promotion-specific terms will take precedence.
Skyline Bridge Holdings Corp reserves the right to modify, suspend, or terminate any promotion, including its availability, at any time and for any reason, without prior notice.
If, in our reasonable opinion, you or any other Registered Customer are found to be abusing or attempting to exploit a promotion — including by engaging in Fraudulent Conduct or gaining unfair advantage — we reserve the right to withhold, cancel, or revoke any bonuses, Prizes, or promotional advantages at our sole discretion.
By participating in a promotion, contest, or competition, you grant Skyline Bridge Holdings Corp an irrevocable, perpetual, royalty-free, worldwide, and non-exclusive license to use, reproduce, publish, display, and distribute any Content (such as photos, posts, reviews, videos, or testimonials) you submit or share as part of your participation, without additional acknowledgment or compensation.
(a) If you redeem a Prize for a gift card, it will be sent to the email address registered on your Customer Account. If this is not technically possible, it will be sent to an alternate email address you provide, as long as it belongs to you. (b) If you redeem a Prize for cash, payment will be issued to the original Payment Medium used to purchase Gold Coins. If that is not possible, the payment will be sent to an alternate financial account in your name. We reserve the right to require you to use the same payment method used to make Gold Coin purchases or another payment method we choose.
A minimum redemption amount of $50 USD (or the equivalent value in eligible Sweeps Coins) applies. We may charge processing fees for Prize redemptions. In Florida, the maximum prize value per spin/play is $5,000. If you win more, it will be reduced to $5,000. Redemption limits may be set at: n $1,000 USD per day, or n Any other value based on compliance or partner requirements.
You are solely responsible for providing accurate email addresses and financial information. If incorrect details are provided and we send a payment or gift card using those details, the redemption is considered complete. If no valid email or payment information is provided within 60 days of a request, Skyline Bridge Holdings Corp may declare your Prize void.
We will not pay into accounts that: n Are not in your name, n Are joint accounts involving minors, n Are custodial or trust accounts. Payments may be made to a joint account if one holder is verified and matches your Customer Account details. All payments are made in USD. You are responsible for any foreign exchange fees or bank charges.
Only one Prize redemption per 24 hours is allowed per account. Redemption review period: We may hold any redemption request for up to 24 hours for security, verification, fraud prevention, and/or payment processor compliance checks. Redemption requests submitted between 9:00 AM EST and 8:00 PM EST are typically processed within 24 hours. Requests submitted after 8:00 PM EST are processed the next business day. Payments over $10,000 USD may take longer due to security checks and may be paid in installments. We reserve the right to pay Prizes in smaller daily increments until fully paid.
If your bank refuses payment, you must nominate another valid bank account. If you fail to provide valid payment details within 60 days, your Prize may be void. Refusing more than two payments within 90 days may result in account suspension for fraud investigation.
You can only update or add payment information while logged into your Customer Account during a Prize redemption request. We cannot manually update your payment info for you.
If Gold Coins, Sweeps Coins, or Prizes are mistakenly credited to your account, they will be reversed. If you become aware of an error before we do, you must notify Customer Support immediately. Any mistaken credits spent or redeemed will be treated as a debt owed to Skyline Bridge Holdings Corp.
You acknowledge and agree that Skyline Bridge Holdings Corp reserves the right to conduct all necessary identity, credit, and verification checks as required by applicable laws, industry standards, and internal compliance procedures — including for the purpose of preventing fraud, financial crime, or misuse of the Platform.
Until all requested verification checks are completed to our satisfaction: (a) Any pending Prize redemptions will remain on hold; and (b) We may restrict, suspend, or close your Customer Account at our discretion, as needed for security or regulatory purposes.
In accordance with our internal Anti-Fraud and Anti-Money Laundering (AML) protocols, additional verification will be triggered if your cumulative or single Prize redemption exceeds USD $2,000 (or its equivalent). This may require submission of: (a) A valid government-issued photo ID (e.g., passport or driver’s license); (b) Proof of residential address (e.g., recent utility bill or lease); (c) Documentation verifying your source of funds or wealth (e.g., bank statement, paycheck stub, or other supporting documents).
If you fail to provide the required documents within 30 days of our request, or if the documents are not provided in the format we require, we may terminate or restrict your account. In such cases, we are under no obligation to complete the verification or continue processing any redemptions.
If your Customer Account has been suspended or closed and you wish to redeem an eligible Prize, you must contact Customer Support at skylinebridgeholdings@gmail.com. Please note that contacting support does not guarantee redemption; any request will be evaluated in accordance with these Terms and applicable policies.
You consent to Skyline Bridge Holdings Corp using third-party verification providers to carry out identity, fraud, and compliance checks based on the information you provide. These checks may include external databases or services and are conducted to ensure the integrity and lawful operation of the Platform.
10.1. Skyline Bridge Holdings Corp supports a culture of responsible social gaming and encourages players to make use of the tools and features available to maintain control of their gameplay experience. 10.2. You may request at any time to: Take a break from the Platform, Self-exclude temporarily or permanently, Limit your purchase amounts, time spent on the Platform, or gameplay using Gold Coins or Sweeps Coins. We encourage all players to review our Responsible Social Gameplay Policy for complete information and instructions. 10.3. While we are committed to providing excellent customer service and promoting responsible play, Skyline Bridge Holdings Corp cannot be held liable if you continue to engage in gameplay with the intent to bypass safeguards, avoid restrictions, or if circumstances prevent enforcement beyond our reasonable control.
11.1. You agree that you will not, either directly or indirectly: (a) Attempt to hack, gain unauthorized access to, or tamper with any part of the Platform or Games; (b) Reverse-engineer, decompile, or disassemble any part of the software or Platform; (c) Introduce viruses, trojans, malware, or other malicious code; (d) Circumvent Platform features to access restricted information; (e) Collude with others, cheat, or engage in unfair gameplay tactics; (f) Use the Platform for illegal activities, including money laundering; (g) Participate in or promote schemes involving shared promotional links, identity documents, or unauthorized access to features intended for others. 11.2. You may not use the Platform for any activity that is illegal, fraudulent, or prohibited under local, state, or federal laws. All transactions are monitored to detect and prevent financial crime. 11.3. If Skyline Bridge Holdings Corp suspects fraud, abuse, or any violation of these Terms: Your access may be immediately suspended; Your Customer Account may be permanently closed; Any pending Gold Coin purchases, Sweeps Coins, or Prize redemptions may be voided; Relevant information may be shared with authorities, banks, or payment processors. 11.4. If you suspect another player is engaging in fraudulent activity, notify us immediately by emailing skylinebridgeholdings@gmail.com with as many relevant details as possible.
12.1. All software, graphics, content, and user interfaces used on the Lucky Luxe Platform are owned by or licensed to Skyline Bridge Holdings Corp and protected by intellectual property laws. You may only use them for personal and recreational purposes. 12.2. You acknowledge that Skyline Bridge Holdings Corp holds or has been granted rights to all intellectual property used in its Platform and Games. 12.3. Use of the Platform does not grant you any ownership rights to its software, games, branding, or content. 12.4. You grant Skyline Bridge Holdings Corp a perpetual, royalty-free, worldwide license to use, share, publish, or display any content you upload, post, or submit through the Platform or any associated social media platform, including your messages, comments, images, or videos. 12.5. You may not copy, modify, or remove any branding, copyright, or trademark notice from the Platform. 12.6. All third-party trademarks and logos referenced or used in the Games remain the property of their respective owners.
13.1. Skyline Bridge Holdings Corp is not responsible for any external websites linked from the Platform and makes no guarantees about their safety, accuracy, or content. 13.2. Be aware that fraudulent websites may attempt to trick users into revealing personal details or offer unauthorized Gold Coins or Sweeps Coins. We do not authorize any third party to distribute such offers — any such claim should be considered fraudulent. 13.3. Use of any Third-Party Website is at your own risk and subject to that third party’s terms of service. Links 13.4. Links on the Platform do not imply affiliation or endorsement unless explicitly stated. 13.5. Comments or content you post on social platforms such as Facebook®, Instagram®, or X (formerly Twitter®) are governed by those platforms’ terms. You agree: Not to post false or defamatory content about Lucky Luxe or its users; That Lucky Luxe is not liable for what you or others post outside the Platform. Games 13.6. Games provided by third-party vendors are licensed to Skyline Bridge Holdings Corp. All rights belong to the original creators, and Lucky Luxe merely hosts them for entertainment. 13.7. Any claims, issues, or disputes regarding third-party games must be directed to Skyline Bridge Holdings Corp, not the third-party developers.
14.1. No Warranties The Platform and all related Content, including Games, are provided on an “as is” basis. To the fullest extent permitted by applicable law, Skyline Bridge Holdings Corp makes no express or implied warranties or representations, including but not limited to warranties of satisfactory quality, fitness for a particular purpose, completeness, or accuracy. 14.2. Technical Issues Skyline Bridge Holdings Corp is not responsible for any server downtime, lag, disruptions, or technical malfunctions that affect gameplay. This includes any attempts to access or use the Platform or Games in ways not intended by Skyline Bridge Holdings Corp. 14.3. Limitation of Liability for Malfunctions Skyline Bridge Holdings Corp shall not be liable for any loss or damage resulting from Platform issues such as delays, interruptions, data corruption, or misuse of the Platform or its Content. 14.4. System Failures If a system failure occurs, all affected gameplay will be void. In such cases, Skyline Bridge Holdings Corp may, at its sole discretion, reinstate Gold Coins or Sweeps Coins to your account. 14.5. Corrections We reserve the right to adjust Customer Account balances and other details to correct any mistake or malfunction. 14.6. Game Removal Skyline Bridge Holdings Corp may remove any game or part thereof from the Platform at any time, particularly if bugs or misconfigurations affect gameplay or redemptions. 14.7. Platform Modifications We reserve the right to update, modify, suspend, or remove any content, game, promotion, or feature from the Platform at any time without notice. We are not liable for any resulting loss. 14.8. Temporary Suspension We may temporarily suspend the Platform for maintenance or other reasons at our discretion and will restore access as soon as reasonably practicable.
15.1. The Platform and its features may not be available in all jurisdictions. Skyline Bridge Holdings Corp reserves the right to restrict access to any territory without liability.
16.1. While we take reasonable precautions, we do not guarantee the Platform is free from viruses or harmful code. You are responsible for safeguarding your systems.
17.1. We are committed to protecting your privacy and complying with data protection laws. Our
18.1. By registering an account, you consent to receive marketing communications from Skyline Bridge Holdings Corp. You may opt-out at any time by contacting skylinebridgeholdings@gmail.com.
19.1. Live Chat services may be offered to engage with Customer Support, hosts, or other players. Use them only for appropriate, non-commercial purposes. 19.2–19.14. Users must refrain from harassment, spamming, posting offensive content, submitting fraudulent or malicious information, or distributing advertising or harmful code. We reserve the right to monitor, moderate, or remove your access and take action including suspension or account closure.
20.1. For any support needs or complaints, contact us at skylinebridgeholdings@gmail.com.
20.3. Include your username, full name, a detailed explanation of your issue, and relevant dates/times. 20.4–20.5. We aim to respond to complaints within 10 calendar days, though complex issues may take up to 20 days. 20.6–20.7. If unresolved, you may request third-party arbitration, such as eCOGRA. Participation is voluntary.
21.1. We may suspend or terminate accounts at our discretion, including but not limited to violations of Terms, duplicate accounts, harassment, fraud, use of false information, VPN or proxy use, underage access, and prohibited jurisdiction use. 21.2–21.5. If your account is closed for cause, you may be liable for damages and forfeit prizes or balances. Reports may be filed with authorities.
22.1. You agree to indemnify Skyline Bridge Holdings Corp and its affiliates from any liability arising from your use of the Platform. 22.2–22.3. We are not liable for indirect or consequential damages. Our maximum liability is limited to the amount you have paid in the 30 days prior to a claim.
22.5. Nothing excludes our liability for death or personal injury caused by our gross negligence or willful misconduct.
23.1. No interest will accrue on any balance held and we are not a bank or financial institution.
24.1–24.8. You and Skyline Bridge Holdings Corp agree to resolve disputes through binding arbitration, waiving rights to participate in class actions. Exceptions apply for temporary injunctive relief. Arbitration may be conducted by JAMS https://www.jamsadr.com under its applicable rules, including telephonic or remote hearings. You may opt out within 30 days of accepting these Terms by emailing skylinebridgeholdings@gmail.com.
25.2–25.3. We may amend these Terms at any time. Continued use after changes constitutes acceptance. 25.4. You are solely responsible for taxes related to your participation. These Terms are governed by the laws of the United States. You agree to resolve any disputes under the jurisdiction of U.S. courts.
25.8–25.10. These Terms prevail over conflicting communications. All correspondence may be recorded. 25.11–25.12. These Terms are personal to you and not transferable. In a sale or merger, your account may be transferred. 25.13. The English version of these Terms controls in the event of translation discrepancies.
25.17. Disputes will be resolved in courts located in the United States unless arbitration is elected as described above.